Business Communication
Hosted IP-PBX for offices and remote teams
A full-featured business phone system that we host and maintain — no telephone hardware to buy, and your team stays connected from the office, at home or on the move.
Cloud telephony
Your phone system, delivered as a service
With a hosted PBX, the phone system runs on our platform instead of a box in your office. We operate and maintain it; you manage users and call flows from a web portal. It can work alongside your existing phone service or replace it, and supports desk phones, smartphones and laptops.
- Lower upfront cost — no PBX hardware
- Work from anywhere with the same extension
- Supports multiple physical offices
- Easy to manage without a telephony technician
- Local numbers in areas you choose
- A professional caller experience
Features
Everything a business phone system should do
Extensions & departments
Organise staff into departments and ring groups; add or move users in minutes.
Voicemail to email
Messages delivered to inboxes so nothing is missed.
Find-me / follow-me
Ring a desk phone, then a mobile, so calls reach people wherever they are.
Call handling
Transfers, hold with custom music, and conference calls.
Call recording
Automatic recording for training and quality, subject to consent rules.
Reports & live view
Detailed reports, performance over time, real-time usage and active calls.
Feature availability is confirmed during setup.
IVR & call routing
Route every caller to the right person
Customise your auto attendant (“Press 1 for sales…”), set business hours and holiday schedules, and send calls to departments, ring groups, queues, voicemail or external numbers.
- Multi-level auto attendant menus
- Time-of-day and holiday routing
- Ring groups and simple queues
- Overflow to voicemail or another team
Business voice solutions
Calling and numbers included in one service
Business calling
Outbound calling over our voice network, with calling plans agreed in your quote.
Local & toll-free numbers
Add international numbers to any department or user.
Phones & apps
Works with standard SIP desk phones and softphones.
Included vs. integration
What’s built in and what needs integration
| Capability | How it is provided |
|---|---|
| Extensions, IVR, voicemail, recording, reports | Included in the hosted PBX platform |
| International numbers | Added from our DID & toll-free service |
| CRM click-to-call and screen pop | Requires third-party integration — scoped per project |
| Microsoft Teams or other UC platforms | Requires third-party integration — ask us |
| Advanced contact center (ACD, dialers) | See Contact Center Solutions |
Hosted IP-PBX FAQ
Do I need to buy new phones?
Not necessarily. Most standard SIP desk phones and softphones work. We can advise on compatibility during setup.
Can I keep my current numbers?
Porting depends on the country and current provider. Alternatively, you can forward existing numbers or add new local numbers.
What internet connection do I need?
A stable broadband connection. As a guide, each concurrent call needs roughly 100 kbps in each direction with common codecs.
Is call recording legal?
Recording rules vary by country and state; many require you to inform callers or obtain consent. You are responsible for compliance in your jurisdictions.
Get a quote
Plan your hosted phone system
Tell us how many users and locations you have and what you need callers to experience.